If that occurs, please choose a new customized email address or enter your old customized email address and choose from one of the suggestions presented.ġ1. NOTE: Your previous customized email address may be unavailable. Enter the new printer code for your device (from the information sheet).ġ0. Print the information sheet to get the new ePrint printer code for your device.Ħ. Click the button to enable Web Services.ĥ. Click the button to remove Web Services.Ĥ. Access the Embedded Web Services (EWS) by entering the IP address of your device in your web browserӳ address bar.ģ. Otherwise, the Utility will display a dialog box at the conclusion of the successful firmware download indicating the download is complete.ġ. If the firmware was already up to date, firmware was not altered. The configuration page will display the current firmware revision in the product information section. To verify the update, a configuration page can be printed.
The firmware update can take several minutes to complete. Do NOT power cycle the printer or the PC during this process, or the printer may become unstable and/or unusable without further attention from HP. During the printer firmware update, the printer's LEDs will begin flashing.ĥ. Following the on-screen instruction to proceed the upgrade. Click on the "Update All" or "Update One" button in the dialog window.Ĥ. Select the printer(s) you want to update from the list.ģ. Download the firmware update utility file to your desktop. * Please use a 2 meter (6 foot) USB High speed (2.0) cable.ġ.
See below for instructions on how to restore ePrint functionality after the new firmware has been installed. This firmware update will reset the printer's connection to the ePrint Cloud.
The firmware version can be found on the Self Test / Configuration page. This is a firmware update utility that updates the printer firmware version to the latest.